Terms and Conditions

Welcome to Vimala Foods. By accessing our website [vimalafoods.in], purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

By using our website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent/guardian.

• All product descriptions, images, and prices are accurate to the best of our knowledge.
   
• Prices may change without prior notice.
   
• Availability of products is subject to stock levels.
   

• Orders are confirmed only upon receipt of full/advance payment through secure payment gateways.
   
• We reserve the right to cancel any order due to product unavailability, incorrect pricing, or suspicious transactions.
   
• Payments are processed securely via third-party gateways; we do not store your card/bank details.
   

• We deliver products across India using reliable courier partners.
   
• Estimated delivery timelines will be displayed at checkout but may vary due to unforeseen circumstances.
   
• Risk of loss passes to you once the order is delivered to the address provided.
   

• Due to the perishable nature of our food products, returns are accepted only if:
   
  • The product is damaged in transit.
     
  • You receive an incorrect order.
     
• Refunds/replacements must be requested within 48 hours of delivery with proof (photo/video).
   
• Decisions on refunds/replacements rest solely with Vimala Foods.
   

You agree not to:

• Use the website for fraudulent or unlawful purposes.
   
• Copy, distribute, or misuse any content without prior written consent.
   
• Attempt to breach security features of the website.
   

All content on the website (logos, text, images, product designs, and trademarks) is the property of Vimala Foods and may not be used without permission.

Your use of this website is governed by our [Privacy Policy], which complies with the DPDP Act, 2023.

• Vimala Foods shall not be liable for indirect, incidental, or consequential damages arising from use of our products or website.
   
• Maximum liability is limited to the amount paid for the product.
   

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

For queries or complaints, please contact:

Vimala Foods
Office: SBI Officers Colony, Moosarambagh, Hyderabad, Telangana, India
Phone: +91-9100104128
Email: [vimala.foods1@gmail.com]
Website: vimalafoods.in